How Can We Help Your Studio?
Shipping Info
Precision Logistics
We understand that 'No needles = No income.' That's why we prioritized the Yerevan Express lane. Orders within Yerevan are delivered within 24 hours. International shipments are routed through our high-speed global partners with full tracking provided.
Return Policy
Easy returns within 30 days. Items must be unused and in original packaging.
Account Help
Need assistance with your account? Our support team is here to help you.
Frequently Asked Questions
For artists in Yerevan, we offer 24-hour Express Delivery (Order by 2 PM). For international orders, we ship within 3-7 business days from our regional hubs.
All our products meet medical-grade standards and are certified by relevant health authorities.
Sign up for our newsletter to receive an invitation to the TrueSkin Beta program when spots become available.
We are located at Shahamiryanner Street 83/1, Yerevan. While we are primarily a distribution center to keep our costs low for artists, we do offer Scheduled Technical Consultations and local pickup.
We understand that a machine is an extension of your hand. Contact our Support Hub to schedule a Demo Session at our Yerevan facility or to find out which local partner studios are currently powered by NEXIVET.
You will receive a tracking number via email once your order ships. Use this number to track your package on our website.